Refund Policy | At Top Notch Notes Inc, we are committed to providing our customers with high-quality products and exceptional service. Our refund policy is designed to ensure your satisfaction while maintaining fair and transparent practices.

Eligibility for Refunds:

• Refunds are only available for products that are defective, damaged during transit, or do not match the description on our website.
• Requests for refunds must be made within 7 days of receiving your order.

How to Request a Refund:

1. Contact our support team via email or our contact form, providing your order number and details about the issue.
2. We will review your request and may ask for supporting documentation, such as photos of the damaged product.

Refund Process:

• Once your request is approved, the refund will be processed within 5-7 business days.
• Refunds will be issued using the same payment method you used during your purchase.

Please note that due to the sensitive nature of our products, refunds are not available for orders based on buyer’s remorse or change of mind.

For questions about your order or to initiate a refund request, please contact our support team. We value your trust and are here to help resolve any concerns promptly and fairly.